FOR IMMEDIATE RELEASE
October 3, 2012
Firm’s Recall Hotline: (888) 641-9739
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
GE Media Contact: (888) 240-2749
GE Recalls Front Load Washers Due to Injury Hazard
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: GE Profile™ Front Load Washers
Units: About 62,000
Importer: GE Appliances, of Louisville, Ky.
Hazard: The washer’s basket can separate during use and break the washer’s top panel, posing an injury hazard to consumers.
Incidents/Injuries: GE has received 19 reports of washer baskets separating, including 10 reports of top panel breakage. No injuries have been reported.
Description: This recall involves GE Profile™ frontload washing machines with model numbers beginning with WPDH8800, WPDH8900 and WPDH8910. All serial numbers with these models are included in this recall. The washers were sold in gold, red and white colors. The model number is located on the washer’s right side near the bottom and behind the door near the door frame visible when the door is opened.
Brand GE Profile™; Model Number Begins With: WPDH8800, WPDH8900, WPDH8910; All serial numbers with these models are included.
Sold at: Best Buy, Lowe’s, Sears, The Home Depot and other department and retail stores nationwide, from July 2008 to August 2011 for between $1,199 and $1,599.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled washers and contact GE for a free repair.
Consumer Contact: For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.geappliances.com/products/recall
To see this recall on CPSC’s web site, including pictures of the recalled products, please go to: