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Aug
03
2010

New Rite Aid Coupon Policy!

Received the following from Rite Aid concerning their new coupon policy:

It is with great pleasure that I can announce that Rite Aid now has an updated coupon policy that will hopefully make shopping at Rite Aid even easier. Thanks so much for all the great feedback in the past few weeks on what was and was not working well with our savings programs.

COUPON TYPES:

Manufacturer Coupons

·         Manufacturer coupons are found in newspapers, magazines and even affixed to products. The UPC on these coupons begins with a “5.”

Rite Aid Manufacturer Coupons

·         Rite Aid Manufacturer coupons generally appear in our weekly circular, on our website and are sent to customers via e-mail. These coupons are labeled “manufacturer coupon” and have a UPC that begins with “49.”

Rite Aid Valuable Coupons

·         Rite Aid coupons are labeled “variable coupon” and have a UPC that begins with “48.”

Internet/Print at Home coupons

·         Rite Aid will accept Internet/print at home coupons up to the equivalent value of $5.00 off.

·         A Rite Aid coupon (with the Rite Aid logo) is NOT considered an Internet coupon (even if printed off the Internet) and is therefore not subject to the $5.00 maximum.

+UP Reward Coupons

·         +UP Reward coupons are special coupons earned by a customer in a prior purchase that can be used for any nonprescription purchase with a small number of exclusions that are listed on the +UP coupon. Multiple +UP coupons can be used (subject to the printed exclusions) up to the amount of purchase before sales tax.

Buy One, Get One Free

·         We accept two coupons for the purchase of two items that are on Buy One, Get One Free Promotion.

·         We accept a Buy One, Get One Free Coupon with an item that is in our flyer as Buy One, Get One Free, meaning both items are free. The cash register will compute any sales tax due, which varies by state law.

Total Purchase Coupons

·         Rite Aid may feature total purchase coupons which discount the total purchase amount based upon meeting specific requirements. For example, $5 off a $25 purchase price threshold coupon.

·         These coupons are accepted under the following conditions:

o   The coupon is valid and in date; only one total purchase coupon per transaction.

o   Total purchase equals or exceeds $25 before tax (before any coupons are applied).

o   Coupons for individual items can also be used including another “48” coupon that is tied to an item in the transaction.

o   Provided the total of items purchased is equal to or greater than the purchase requirement, other coupons can be used in conjunction with the total purchase coupon.

ACCEPTANCE GUIDELINES:

General Guidelines:

·         Coupons must be valid and in date; Coupons cannot be exchanged for cash.

·         Register will validate coupon through scanning or keyed entry of the coupon UPC number.

·         In the event that any item’s selling price is less than the value of the coupon, Rite Aid will accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is allowed.

·         When making a return for a product that had a coupon attached, Rite Aid cannot refund cash for the value of the coupon and cannot return the coupon that was used.

·         Rite Aid reserves the right to not accept any coupon where the validity or the coupon cannot be established.

Multiple Coupons

·         More than one coupon can be used on the purchase of a single item under the following conditions:

·         All coupons match the item being purchased.

·         The total of the coupons is equal to or less than the selling price of the item before sales        tax.

·         No more than one “48” Rite Aid valuable coupon, one “49” Rir, eAid Manufacturer coupon, and one “5” manufacturer coupon can be used on a single item.

·         Rite Aid may accept multiple identical coupons for multiple qualifying items as long as there is sufficient stock to satisfy other customers within the store manager’s sole discretion.

YAY!!  You can use 1 Manufacturer coupon 1 Rite Aid in-ad coupon and 1 Video Values coupon on the same item!

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About the Author

has written 16004 posts on ConsumerQueen.com.

Queen Mum does all of our store matchups and misc deals.She also Helps Melissa with Coupon Classes.

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  • Loril1966 August 4, 2010, 4:50 PM

    I've been told by one rite aid store I can use one up reward per order/transaction. I was told by another rite aid store I can use one up reward per item in a transaction. After reading their coupon policy I'm still confused. Can you advise?

    Reply
  • Queen Mum August 5, 2010, 3:55 AM

    Hi Loril,
    According to their policy, you can use multiple +Up Rewards in 1 transactionas long as it doesn't go over the amount of purchase:

    “Multiple +UP coupons can be used (subject to the printed exclusions) up to the amount of purchase before sales tax.”

    That means you can use as many +Up Rewards as you want no matter how many items you purchase as long as it doesn't go over the purchase amount.

    Unfortunately, most employees are not trained very well concerning coupon policy. What I would do is make a copy of the coupon policy and carry it with you and /or ask for the manager if the cashier gives you a hard time. That should take care of it.

    Reply
  • Msdevildog1 August 6, 2010, 3:42 PM

    Where can you find this on the Rite Aid website?? The store that I go to will not accept it as real unless it comes from the RA website.
    Thanks, Tonya

    Reply
  • Queen Mum August 7, 2010, 3:03 PM

    Hi Tonya, I've looked on the website but can't find it. The new policy was emailed to me directly from Rite Aid. What I would do is contact the manager of your RA and ask for the number to the Corporate Office. Call them and explain that your store is having difficulty with the new coupon policy and could they please send you a copy for clarification. The copy they send should have the RA letterhead and probably something that indicates it's from corporate. That should solve your problem. I'm gonna do some investigating myself and I'll post what I find!

    Reply
  • queen mum August 9, 2010, 3:37 PM

    Hi Tonya,
    I emailed Rite Aid about the problems some are having with the stores not understanding the new coupon policy and the policy not being on the website. Here's the answer I received from them:

    “It should be up before too long. The store teams only received the policy a few days before you did, so they may still be getting familiar with it … In meantime, please contact customer service w/ problems … Thx!”

    Customer Service number: 1-800-RITE-AID (1-800-748-3243) or TDD/TTY 1-800-821-1833

    Reply
  • lilian March 10, 2011, 2:54 PM

    An item was on sale for 99 cents, my coupon was 1.00. Other rite aid had accepted my coupon and rang me up except for one bec. of the 1 cent difference. I explained to them I will still owe them bec of tax. The policy say: In the event that any item’s selling price is less than the value of the coupon, Rite Aid will accept the coupon in exchange for the selling price of the item. Coupon redemption can never exceed the selling price of an item and no cash back is allowed. I was not asking for a cash back. Am I wrong or the store manager doesnt know the policy? Before I make my complaints about this store , I would like it clear..Bec. the manager was very rude to me. Thank you..lilian

    Reply
    • Queen_Mum March 10, 2011, 6:45 PM

      No Lilian you weren’t wrong, the manager doesn’t know his own coupon policy. What I would do is print a copy of the policy from their website and take it with you the next time you visit the store. If you have an internet capable phone I would bring up the coupon policy from their website on your phone and let him see it from his own website.

      Reply
  • TL May 7, 2011, 2:56 AM

    Hello I’m new to couponing so I am a bit confused with the policy. I noticed that Rite Aid in California, charged me sales tax on both the item and the manufacture coupon I used. For example, I bought something for $5 and use a manufacture coupon for $4 and get tax for a total of $9. Can they do that? I thought they can only tax on the item bought? Someone help please .

    Reply
    • Queen_Mum May 7, 2011, 7:25 PM

      Unfortunately, you always have to pay tax on the item price before any coupons are used so they were right.

      Reply
  • TL May 9, 2011, 1:37 AM

    @ Queen_Mum,

    I understand and am not arguing that they can’t tax me on the item price before coupons. I am confuse on why I am being tax on the item price and the coupon amount. Meaning, I buy a item for $3, use coupon for $2, get tax for $5. Shouldn’t I be tax for the $3 (item price)? Why do I have to pay tax for the coupon?

    Reply
    • Queen_Mum May 9, 2011, 6:24 PM

      Sorry, I misunderstood! I have no idea why they are doing that…..Doesn’t sound right to me. They don’t do that here in OK. I’d ask them why they are doing that. As far as I know the tax they have to give to the state is just on the item price before coupon and not the item price + coupon ( I smell something fishy lol!)

      Reply
  • Mary September 12, 2012, 7:38 PM

    I understand that this website is about couponing, but I want to tell you that Rite Aid flyer requires that you have a Rite Aid card to get the discounted price or anything on sale in the entire store.

    I was in Rite Aid yesterday and I (tried) to buy a few items. The cashier scanned all the items and told me to use my debit card. I looked at her and said that I would like to know what my total is. I always expect to hear my total before writing a check or scanning my card. She told me that she could not tell me my total yet because the sale prices have not shown up yet. I asked her what are you talking about? Then I find out that I have to have a Rite Aid card, which I do not have and do not want.

    Then she tells me that I CAN NOT have the SALE PRICE on anything in the ENTIRE STORE without the card. I told them forget it and that I will buy my stuff somewhere else.

    I did not know if you were aware of this or not.

    Reply
    • Queen Mum September 13, 2012, 10:17 AM

      Sometimes we forget that there are new people to couponing and we take for granted that everyone knows that when you shop CVS, Walgreens, or Rite-Aid you have to have a store card to get the sale prices. Thanks for the reminder :)

      Reply
    • Princess Karen September 13, 2012, 10:23 AM

      Mary,

      Many stores require you to have their card to get the sale prices. I know that CVS requires this and many grocery stores do as well. I know when I was visiting Pennsylvania in March I explained to them that I lived out of state where there were no Rite Aids and I was allowed to use the store card and I was not required to obtain my own card.

      ~Princess karen

      Reply

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