Balance Rewards FAQ!
Before we get started I want to thank my cashier Tim for being so helpful and answering my questions very patiently today. Thanks Tim!!
I went to Walgreens to “practice” doing Balance Rewards deals to see for myself exactly how they work so I could share my experience with you, our readers.
Here's what I learned:
Q: Do you have to have the Balance Rewards card to get the sale prices, RR and Balance Rewards deals?
A. You have to have the card (or your phone number you signed up with) to get the Balance Rewards, RR and sale prices. I was told by customer service when I called that you don't have to have a card if you don't want one 🙂
Q: Where do I sign up?
A: You can sign up online or in-store.
Q: How much are the points worth?
A: Each 1,000 points are worth $1.00
Q: What are Everyday Points?
A: In addition to earning points for specific purchases, you'll also earn 10 points (10¢ for every $1 you spend)
Q: Are there other ways to earn points?
A: Yes! Beauty Enthusiasts will earn 5,000 (=$5) for every $50 they spend in beauty products – learn more about that by clicking here. You'll also earn points for making “healthy choices” you can see what's included by heading over here and scrolling down the page.
Q: How long does it take for the points to show up in my account?
A: Your points will be credited to your account immediately and will show up on your receipt so you can keep track. Pharmacy purchases may take up to 24 hours to credit.
Q: Is there a limit on how many of the SAME Balance Rewards deals I can do in one transaction?
A. There is no limit as long as there is no limit posted in the ad or in store. I was told you can buy more than the limit stated BUT you will only get Balance Rewards for the limit.
You can see from my receipt, when I bought 2 of the Mitchum deodorants with a Balance Reward of 2,000 points each, I received 4,000 points! My receipt also let me know I need 1,000 more points to reach a cash value of $5.00.
Just make sure you look for limits so that you won't buy something that won't earn you points.
Q: If I buy something that offers Balance Rewards and pay for it with Balance Rewards points will I earn points on what I bought?
A: YES! Walgreens just recently changed their policy to allow this 🙂 The only time you wouldn't is in the case of threshold purchases – for example earn 5,000 points when you spend $30.
Q: If I get a rain check for an item that offers points will I still get my points when I redeem it?
A: If you redeem the rain check the week the product is offered you'll get your points. When the week is over you'll get the sale price but no points.
Q: What if I have to return an item that gave me points or if I have to return something I bought with points?
A: If you return something that gave you points, the points will be deducted from your total. If you return something you bought with your points you won't get your points back but will get store credit.
Q: Is there a limit on how many points I can redeem in one transaction?
A: We've had yet another policy change – it's back to being able to redeem up to 50,000 points ($50) in a single transaction.
Q: Do points expire?
A: Yes, points expire on a 12 month rolling basis. In other words, you have a year to use any points you earn from the day you earned them.
If you have questions I haven't covered post them in the comments section & I'll do my best to search down the answer!
If you want to read the official version of all I just posted you can click here to view all the legal terms & conditions.
Check out our Current Walgreens Deals