Recall – Jotul Gas Fireplace Inserts

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December 4, 2012
Release #13-055Firm's Recall Hotline: (800) 797-5912
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HC Media Contact: (613) 957-2983

Gas Fireplace Inserts Recalled by Jotul North America Due to Electrical Shock and Burn Hazards

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Jotul and Scan gas fireplace inserts

Units: About 1,200 in the United States and 50 in Canada

Manufacturer: Jotul North America, of Gorham, Maine

Hazard: The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.

Incidents/Injuries: The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.

Description: This recall involves four models of Jotul and Scan brand gas fireplace inserts. These inserts fit into existing vented fireplaces providing a variety of fireplace effects fueled by natural gas or liquid propane. The fireplace inserts are cast iron or steel and have a glass front, ceramic fiber logs, a gas burner and an electrical cord. They measure about 17 inches by 32 inches. The model and serial numbers are located on a metal rating plate inside the bottom front panel of the fireplace insert.

Model Names | Model Numbers | Serial Numbers
Jotul GI 450 DVII | 350860 | 30001 through 31056
Jotul GI 450 DV TSI | 350861 | 30001 through 31056
Scan 45i | 350862 | 1001 through 1182
Scan 45i TSI | 50866 | 1001 through 1182

Sold at: Independent specialty fireplace and stove stores nationwide and in Canada from June 2010 through September 2012 for about $2,200.

Manufactured in: United States

Remedy: Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.

Consumer Contact: Jotul North America; at (800) 797-5912, from 8 a.m. to 5 p.m. ET Monday through Friday, or online at and click on Consumer Bulletin for more information.

Note: Health Canada's press release is available at

To see this recall on CPSC's web site, including pictures of the recalled products, please go to:

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